Monday, April 23, 2007

Service Pack 2 issue part III

But I had one issue...

When the installation was done and I tried to logon InfoView (ASP) I got the following error message:

Server Error in '/businessobjects/Enterprise115/InfoView' Application.
--------------------------------------------------------------------------------

Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: Sections must only appear once per config file. See the help topic <location> for exceptions.

Source Error:
Line 211: <!-- request length is 80MB -->
Line 212: <httpRuntime maxRequestLength="80000" executionTimeout="2000" />
Line 213: <httpRuntime executionTimeout="1200" />
Line 214: </system.web>
Line 215: <appSettings>

Source File: E:\Business Objects\BusinessObjects Enterprise 11.5\Web Content\Enterprise115\InfoView\web.config Line: 213

--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300


This problem was isolated to InfoView, I could logon CMC without any problem.

As the error message says, there are two executionTimeout rows. One must go away...
The fix for this is:

  1. Open web.config.
  2. Remove the second executionTimeout occurance row.
  3. Save the file.
  4. Restart IIS.

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