Tuesday, July 31, 2007

Error starting CMS Service

If the CMS service won't start and there are one or both of the following error messages in the Event Viewer, it's most likely that you have a firewall somewhere that is blocking your traffic.

1) BusinessObjects_CMS: The root server reported an error Initialization Failure.
2) BusinessObjects_CMS: Failed to connect to name server XXXXXXX. Reason: Transport error: unable to retrieve the CMS factory.

The solution is to adjust the firewall settings.

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