Migration to BusinessObjects Enterprise XI 3.0 - part 4

One of the more serious issues after the migration from XI R2 was that all (about 640) schedules where missing! Not a single one had been migrated. This was clearly a problem with the migration tool.
The explanation from Business Objects was that the permissions where incorrect applied in the old environment and because of that all schedules where lost. I don't buy that at all. All other reports with instances were there and working but only the reports with scheduling where erratic. The schedules where created by a huge amount of different users and rights. The fact that exactly all schedules are missing points to the fact that it must be due to a bug in the migration tool.

The error is occurring when viewing history on a scheduled report or if you try to schedule it again. The error messages are different depending on the report type.

Crystal Reports error message

HTTP Status 500

HTTP Status 500 -
--------------------------------------------------------------------------------
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:512) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:395) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:346) com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:152) com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:107) com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:245) com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:137) javax.faces.webapp.FacesServlet.service(FacesServlet.java:214)
root cause
java.lang.NullPointerException com.businessobjects.clientaction.crystalreport.history.SendToAbleCustomColumn.render(SendToAbleCustomColumn.java:75) com.businessobjects.components.explorer.model.impl.ColumnWrapper.render(ColumnWrapper.java:113) com.businessobjects.jsf.explorer.renderkit.ResizableContentListViewRenderer.displayNode2(ResizableContentListViewRenderer.java:447) com.businessobjects.jsf.explorer.renderkit.ResizableContentListViewRenderer.displayNode(ResizableContentListViewRenderer.java:380) com.businessobjects.jsf.explorer.renderkit.ResizableContentListViewRenderer.renderHtml(ResizableContentListViewRenderer.java:994) com.businessobjects.jsf.explorer.renderkit.ResizableContentListViewRenderer.encodeBegin(ResizableContentListViewRenderer.java:112) javax.faces.component.UIComponentBase.encodeBegin(UIComponentBase.java:703) javax.faces.render.Renderer.encodeChildren(Renderer.java:136) javax.faces.component.UIComponentBase.encodeChildren(UIComponentBase.java:721) javax.faces.render.Renderer.encodeChildren(Renderer.java:138) javax.faces.component.UIComponentBase.encodeChildren(UIComponentBase.java:721) javax.faces.webapp.UIComponentTag.encodeChildren(UIComponentTag.java:629) javax.faces.webapp.UIComponentTag.doEndTag(UIComponentTag.java:566) org.apache.jsp.jsp.CrystalReport_005fHistory.history_jsp._jspx_meth_ure_explorer_0(history_jsp.java:1694) org.apache.jsp.jsp.CrystalReport_005fHistory.history_jsp._jspService(history_jsp.java:492) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:346) com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:152) com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:107) com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:245) com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:137) javax.faces.webapp.FacesServlet.service(FacesServlet.java:214)
note The full stack trace of the root cause is available in the Apache Tomcat/5.5.20 logs.
--------------------------------------------------------------------------------
Apache Tomcat/5.5.20

Web Intelligence error message

The page cannot be found

The workaround for this type of issue is to save the report with new name and reschedule it. We didn't get a fix from Business Objects for this problem.