Desktop Intelligence Permission Problem

Platform:
Desktop Intelligence
BusinessObjects XI, XI Release 2

A common problem is when you delete a report from the repository and then realises that it was a mistake removing it. Even though you have a local copy of the report you can't open it. This is because BOE is validating the rights against the repository and when the report does not exist there it can't be opened.

If you try to open that report in Desktop Intelligence you will get an error stating: You are not authorized to use this document. (FRM00008).



There are a number of possible workarounds for this problem, one being that you create a dummy report in the repository with the same name as the report you just deleted. Then you find out the path and file name through Central Management Console. Browse to the report folder in Input File Repositry Server and delete the file (remember the file name). Add the original report to the same place and change it's name to the same as the deleted file. Now you are able to import it into Desktop Intelligence.

This solution doesn't work in all situations and it's not a supported method. Manually deleting files from FRS is NOT a good idea in most cases. With this particual problem there exist a different solution that will solve this.

1. Open Desktop Intelligence - check the Use in Offline Mode checkbox when logging in.
   
   
   
2. Open the report.
3. Save your report - check the Save for all users checkbox.
   
   
   
4. Close Desktop Intelligence.
5. Open Desktop Intelligence - login to your repository, not in offline mode.
6. It should now be possible to open the report and publish it to the repository.

And, yes, a backup is also one way out of this...