Web Intelligence And Tomcat Error

Platform:
BusinessObjects XI

If you receive the error "Could not get an output file for the document." with error code RWI 00134 there is a problem with Tomcat.



The error source are unknown to me but if there are anyone knowing this it would be interesting to learn. As this problem is isolated to Tomcat the problem is only visible in the Java platform. The code RWI stands for ReportEngine Web Intelligence which means that the problem is only affecting Web Intelligence reports.

The solution is to restart Tomcat.

There exist an error description from Business Objects but it doesn't give much information other that it could be a memory related problem:

Cause
While serializing a document state, an error occurred. This might be due to insufficient memory or an I/O error.
Action
Ensure that there is sufficient memory available. Also, check for any we bi.properties customization.